August 3, 2017
We have a class set of Edison Bots and are using Acer Chromebooks, all of the Chromebooks are working to program the Edison Bots bar two… The sound is on and turned to max and trialed with headphones, the Edison bot and cable have both been succesfully used on other machines but will not work on these Chromebooks, the program is written correctly, the program will create the WAV but it will not upload, the two red lights remain illuminated no program upload. The IT guys have taken them, wiped the settings and tried again and they still are not able to have any success. Does any one have any ideas or perhaps a solution. That would be awesome, thanks.
June 8, 2017
You did not mention the audio cable used for programming. While I have experienced the problems you described due to poor network performance, I have found on one occassion a bad audio cable. Try swapping the cable that worked on another Chromebook.
April 20, 2017
Can you please try to turn the volume down by 10%, load and run the Test_Program. Sometimes the volume can be too loud for Edison to be programmed properly.
Dave’s suggestion about testing the Edcomm cable is also a good idea when experiencing issues with programming Edison.
Please check to see if the EdComm cable is faulty by using a mobile phone camera (does not need to be recording) to view the LED between two prongs that plug into Edison.
Open the Edware application
Click the Menu (top left)
Select Load, a popup menu will appear
Click the MyPrograms dropdown list
Click the TestProgram and then the link below
Once the test program has loaded
plug the cable in the audio jack
Point the mobile phone camera at the LED between the two prongs that plug into Edison
Click the program Edison button and keep looking at the camera to see if the LED flashes a purple colour.
If the LED does not flash at all, the cable is faulty
If the issue is not resolved, please open a ticket with our support team via our contact us page.