You can read full details about our warranty and returns policy on the shipping, warranty and returns page of our website.
Warranty: The Edison robot is covered by a 12-month replacement warranty. For all other products and accessories, we will replace, refund or supply replacement parts at our discretion based on availability and the nature of the fault for a period of 12-months.
Returns Policy: Please note that our returns policy applies to faulty products only. Due to costs associated with shipping and handling, we do not offer change-of-mind returns. If your product is faulty you may return it within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you believe you have a faulty product, we highly recommend you work through the online troubleshooting guide to see if the issue is able to be resolved. If you still believe your product is faulty, please provide as much detail about the issue as possible.