GLOBAL SITE AUSTRALIAN SITE

Estimated Shipping Times

Orders of 9 or fewer Edison robots or EdCreate kits ship via Hong Kong Post or Asendia (USA orders are shipped by USPS from our USA warehouse).

Orders of 10 or more Edison robots or EdCreate kits ship from China via DHL Express or FedEx (USA orders are shipped by USPS Priority Mail from our USA warehouse).

Please select your country or region from the below to show estimated shipping times to your location.

Asia

9 or fewer Edison robots or EdCreate kits: 2-3 weeks

10 or more Edison robots or EdCreate kits: 3-5 business days 

Australia / New Zealand

9 or fewer Edison robots or EdCreate kits: 2-3 weeks

10 or more Edison robots or EdCreate kits: 3-5 business days 

Europe

9 or fewer Edison robots or EdCreate kits: 4-6 weeks

10 or more Edison robots or EdCreate kits: 5-10 business days 

Please note: local customs is some European countries can cause delays in shipping

Hong Kong

9 or fewer Edison robots or EdCreate kits: 3-5 business days

10 or more Edison robots or EdCreate kits: 3-5 business days 

South/Central America

9 or fewer Edison robots or EdCreate kits: 4-6 weeks

10 or more Edison robots or EdCreate kits: 5-10 business days 

UK

9 or fewer Edison robots or EdCreate kits: 3-4 weeks

10 or more Edison robots or EdCreate kits: 3-5 business days 

North America

Canada:

9 or fewer Edison robots or EdCreate kits: 2-3 weeks*

10 or more Edison robots or EdCreate kits: 3-5 business days

*Please note that over recent months there have been significant delays for customers located within Canada receiving their packages due to local customs. Please allow up to 6 weeks for delivery within Canada.

USA: 

9 or fewer Edison robots or EdCreate kits: 5-7 business days

10 or more Edison robots or EdCreate kits: 3-5 business days 

The times listed are estimates and shipping may not be available to all countries/regions. The estimated times may not be met due to delays in local customs and postal services.

 

Shipping costs, customs fees and import duty

Most Edison robot orders placed through the Edison online store are shipped for free to most countries listed in the checkout. (Shipping is included in the price of all orders over $49 USD to listed countries.) Please select your country at checkout to check if your order is eligible for free shipping. 

Depending on your local government, import duties, VAT/GST, and customs processing fees may apply. As these taxes and the thresholds for taxation are different for each country, we are unable to provide estimates as to what your taxes may be. For more information please consult your local customs department.

 

Tracking

Orders of 9 or fewer Edison robots or EdCreate kits:

Orders sent by Hong Kong Post/Asendia are untracked. You will receive a tracking number in your shipping confirmation, which will only track your order until it leaves China.

Orders sent by USPS in the USA are trackable. Please see the link and tracking number in your shipping confirmation to track your order.

Orders of 10 or more Edison robots or EdCreate kits:

All orders sent via DHL, FedEx or USPS Priority Mail are globally trackable. Please see the link and tracking number in your shipping confirmation to track your order.

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Heads up

The Australian Federal Parliament has passed a law that extends goods and services tax (GST) to low value imports of physical goods imported by consumers from 1 July 2018.

This means that all customers purchasing Edison robots and accessories with an Australian shipping address must now pay GST. The GST will be automatically added to your purchase and show as a line item on your invoice.

We've detected that you are in Australia, so we wanted to let you know that we have changed your settings to view our Australian site, which displays GST inclusive pricing.

You can change back to the GLOBAL SITE at any time using the link in the top left of the page.

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