[SOLVED] Robot 2.0 not working out of the box | Edison robotics and LEGO bricks | Forum

Please consider registering

Log In Register

Register | Lost password?
Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

[SOLVED] Robot 2.0 not working out of the box
July 28, 2018
2:24 am
New Member
Forum Posts: 2
Member Since:
July 28, 2018
sp_UserOfflineSmall Offline

Hi Folks,

Sorry to write this post knowing it should go in the support form. I have sent two queries through the support form but not received the confirmatory email. So here goes.

I bought two robots last week and one works as expected. The second one takes programs intermittently, sometimes executing part of a program, sometimes none. We have checked battery voltage and have tried to calibrate the drive train. Pushing the record button twice moves the robot about 2 mm and not all the way across the calibration bars.

How do we negotiate through the next steps of either trouble shooting or getting a replacement robot?


Sumit Dhar

July 30, 2018
9:37 am
Forum Posts: 180
Member Since:
August 24, 2015
sp_UserOfflineSmall Offline

Hi Sumit,

I am sorry that you are having trouble with your Edison robot. I have written back to your support emails and we will continue to resolve this issue on those platforms. 

July 31, 2018
1:07 am
New Member
Forum Posts: 2
Member Since:
July 28, 2018
sp_UserOfflineSmall Offline
Awaiting Moderation

  • Keep up with Edison

    Sign up for our newsletter to get all things Edison delivered straight to your inbox.

  • This field is for validation purposes and should be left unchanged.

Heads up

The Australian Federal Parliament has passed a law that extends goods and services tax (GST) to low value imports of physical goods imported by consumers from 1 July 2018.

This means that all customers purchasing Edison robots and accessories with an Australian shipping address must now pay GST. The GST will be automatically added to your purchase and show as a line item on your invoice.

We've detected that you are in Australia, so we wanted to let you know that we have changed your settings to view our Australian site, which displays GST inclusive pricing.

You can change back to the GLOBAL SITE at any time using the link in the top left of the page.

OK got it!    Take me to the GLOBAL SITE instead


Pin It on Pinterest

Share This