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Error on download
January 22, 2020
5:54 pm
New Member
Forum Posts: 2
Member Since:
January 21, 2020
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I am using  windows 10, Realtek sound.  I have turned enhancments off.  The program appears to download, the Edison whirls but there is no success of failure beep.  Consequently the program doesn’t download

January 24, 2020
1:27 pm
Adrian Herber
Forum Posts: 22
Member Since:
September 2, 2019
sp_UserOfflineSmall Offline

Hi Rod,

I’m sorry to hear you are having difficulty with downloading programs.

There are various potential causes for this, including some that may be specific to your robot. Please contact us on our support page so we can investigate with you:

– Adrian

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Heads up

The Australian Federal Parliament has passed a law that extends goods and services tax (GST) to low value imports of physical goods imported by consumers from 1 July 2018.

This means that all customers purchasing Edison robots and accessories with an Australian shipping address must now pay GST. The GST will be automatically added to your purchase and show as a line item on your invoice.

We've detected that you are in Australia, so we wanted to let you know that we have changed your settings to view our Australian site, which displays GST inclusive pricing.

You can change back to the GLOBAL SITE at any time using the link in the top left of the page.

OK got it!    Take me to the GLOBAL SITE instead


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